FAQs

Everything people usually ask before buying. If your question isn't here  a real person answers.

What do I get when I buy a file?

An instant download. After payment you get a link on the confirmation page and in your email. Most designs include SVG, PNG, DXF and EPS — the exact formats are listed on each product page.

Nothing ships, right?

Correct. Every Pngleaves.com/ product is a digital file. There is nothing physical and no shipping cost.

Will these work with my cutting machine?

Yes. SVG and DXF files are made for Cricut Design Space, Silhouette Studio, Brother ScanNCut and most laser cutters. PNG files are 300 DPI with transparent backgrounds, for sublimation and DTF printing.

The file won't open on my machine.

Tell us the program and version you're using and we'll send a format that works. This is almost always a format mismatch, not a broken file.

Can I get a refund?

Digital files can't be returned, so sales are final — but if a file is broken, corrupted, or not what the product page described, we fix it or refund it.

How often do new files arrive?

New drops every Monday, plus seasonal collections ahead of each holiday.

Do you take custom requests?

Yes, a limited number each week. Send a short description and the size you need.